Copy Your Pixajoy Editor Project to Another Computer

Have you face below situation during doing your Photo Book project in Pixajoy Editor?

  • Create your project in computer A (company computer) and wish to continue the project at computer B (your personal computer).
  • The painful of redo your project due to computer hard disc damage, infected by virus or accidentally deleted your project.

If your answer is yes, definitely this article will help you. Here we have the step to teach you how to copy your Pixajoy Editor project from computer A to computer B.

There are 2 folders that you need copy for transfer project to other’s computer:
1) Your photo book project files – At computer A, go to My Documents > Pixajoy Editor Projects. Copy the project name folder.

2) Your pictures folder. Let say your pictures is located in c:\photos, then you need to copy all pictures under this folder.

After copy this 2 folders go to computer B, copy this 2 folders and locate each folder to the same path as state in the first and second step to avoid missing pictures when open the project in Pixajoy Editor.

Happy Pixajoying!


44 thoughts on “Copy Your Pixajoy Editor Project to Another Computer

  1. I have 2 units of album almost done last night. Today as I open my Pixajoy software. I see none of the projects was there anymore. Can I ask for help? Are my projects save under the Pixajoy serve toor? Will it be a way to re-trace back?…..I’m feeling exhausted, feeling like T_T…….HELP~~~

    1. Hi Yap I Phang,

      Please copy your project back up files to My Documents > Pixajoy Editor Projects. Next, copy all pictures to the path that are same with previous folder path before format. Launch Pixajoy Editor and open your project.

      Hope this helps.

  2. I created a project in office pc and back home i installed in my mac.
    Tried to retrive after log in my account BUT no project found.
    Decided to re-do my project, but got this message.
    “Oops! Your Voucher Code has already been activated and the new Voucher Code was sent on 06/06/2014”
    Need to get this done over the weekend so that in time for deliver for my daughter’s birthday.



  3. hi.. i copy project to 2nd computer already and the pic folder as well..
    but still ur system cant detect all the pictures i used for this project.
    please advise..

  4. I already done my project try to send it till the page that after key in Voucher no. and shown [code not valid]. I been try for three days.
    I bought it with Previously I bought with Groupon was no problem.

    My Voucher No. 0F516F14 & AD4CFCB0 ( BOTH WAS SHOWN [CODE NOT VALID] )
    Please reply ASAP!

    Thank you!

    1. Hi Joanne,

      For MyDeal voucher, please use Merchant code (locate at the left hand side of the voucher slip) instead of voucher code to submit order.

      Thank you.

  5. I’m trying to place my order but the online order form is not display for me to input the details. I had try many time to cancel and re-place the order again but the problem still remain.

    Please advise.

    Thank you.

    1. Hi Choong,

      It seem like Pixajoy Editor unable launch your internet browser. We would like suggest you try to use Google Chrome as your default browser to submit order. Kindly follow below step:

      1) Download google chrome at
      2) Set Google Chrome as your default internet browser. Refer this tutorial

      After that, reopen your project and submit order again. Kindly contact us again if the same problem still happen.

      Thank you.

  6. Hi,

    I’ve created a photobook using a different company software. Is it possible to transfer it to Pixajoy editor because I want to send it to Pixajoy and don’t really want to create the Photobook from scratch. Thank you!

  7. hi, i am facing problem in uploading the file, i cant connect to the server, neither send online nor send via mail, kindly assist, the window pop out keep blinking, kindly assist.
    my expired date for the project is tmr 22/8

  8. i would like to change from 8.5X11 die cut window to soft n chic landscape 8.5×12. i did not see the “change product button” in the editor. How do i change product without doing from scratch again?
    Please advise
    thank you

    1. Hi Priscilla,

      May I know which version of your installed Pixajoy Editor? For your information also, some of Pre-designed Theme templates are not able change product size and type.

      Thank you.

  9. I have install the latest version of pixajoy editor. But i found that less choice for backgrounds, masks, frames and scrapbook compare with the old version which i installed on year 2011.

    Exm : 2011 version for backgrounds i have more than 200 choice, but new version is less around only have 30 plus.

    * Could advise how i can to get more choice as much like old version.

    Thank you

    1. Hi Veniece,

      To get more design elements, please click Create New Project. At next screen click the bottom left “Check for Updates” button. Select the design elements you wish to install and click Install button at bottom.

      Hope this helps. 🙂

  10. I had buy the product below:

    Product : Cheap n Chic Softcover: 8.5” x 12”Landscape
    Pages : 32 – 40 pages

    The question i wan to ask is how many pages i get in this product? is 20 pages or 32 pages? because i had create a album of this product, it js show me 20pages only.

    1. Hi Sijia,

      This voucher is applicable to use for 32 to 40 pages. By default software will show 20 pages only, you’re require go to top menu click Page > Add to increase pages.

      Thank you.

    1. Hi Sharon,

      We’re sorry, project created in mobile app unable transfer to do in Pixajoy Editor desktop version.

      Sorry for inconvenience caused.

  11. I would like to change from Mini Softcover 6″X6″ Square to Cool Image Wrap Hardcover 8.5″ x 11″ Landscape.
    I did not see the “change product button” in the editor. How do i change product without doing from scratch again?
    My editor version is V4.3.0

    Please advise
    thank you

    1. Hi Michelle,

      Kindly login to Pixajoy member account, go to My e-Vouchers. Search for your voucher code and choose the voucher extension option to self extend your voucher expiry date.

      Thank you.

  12. I created my photobook on pixajoy online version. after i submitted my order, it says its onhold. I downloaded the pixajoy editor, but i cannot retrieve my files anymore. what should I do?

    Another question is, can I transfer an online version to the desktop version? how do i do that? need help asap! thanks

    1. Hi Joy Tan,

      For better assists you, kindly email us your order number to for further checking the on hold issue.

      We’re sorry that the project created via Pixajoy Online Editor is unable transfer to Pixajoy Editor desktop version.

      Thank you.

  13. Kindly advise if i can transfer the prepaid voucher code brought from PIXAJOY to other PIXAJOY’ s member account? What is the procedure and how to transfer.

    Thank you.

  14. Hi! i will be very grateful if you able to help me out.

    i did my PIxajoy projects half book already using my pc but suddenly my pc hardisk damage and couldn’t switch on the PC. is it still possible to retrieve my project using another PC? :'(

    thank you very much.

    1. Dear Janice Ng,

      Thanks for your reply. We’re sorry to inform that you are require to redo the whole project. For your information, your project is not able to retrieve by using another PC without transfer the project file due to all the data have been saved under the original PC.

      Thank you for your understanding.

  15. I have copy all relevant project files needed at Computer A to computer B. Now, i open my pixajoy editor in computer B, but how to move the projects to computer B??

    1. Hi Lily,

      Kindly locate the 2 folders (Your photo book project files and picture folder) to the same path in Computer B as Computer A to avoid missing pictures when open the project in Pixajoy Editor.

      Once done, please open your Pixajoy Editor > Open Existing Project and continue to design your project and submit order.

      Hope this helps.

      Thank you.

  16. I have done my project on my pc by offline. After i submitted my order, but it still says it onhold. How should I upload my project from my pc ?

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