Pixajoy Editor: Solution for the Critical error (Unflatten Text)

Facing the critical error (Unflatten Text) as below when open your existing project?

 There’s a possibility your saved project may be damaged. No worries, you can still use your history project files to retrieve your project but you may not recover the complete designed book.

Also, there are some Chinese fonts which are temporarily not supported in Pixajoy Editor 3.5.0 and above. Hence, kindly use/change to the Chinese fonts which are WITHOUT the prefix “经典”.

Kindly follow the steps below to retrieve your history project files:

Step 1 :

Go to C:\Users\[username]\Documents\PIXAJOY Editor Projects\[your project name].prj\ and you will see 2 files as below :

History folder

[Your project name].prj file

Step 2 :

Open the History folder and you will see few files inside which look like this – [some numbers].prj

Step 3 :

Find the latest modified date of [some numbers].prj in the History folder.

Step 4 :

Copy the latest modified date of [some numbers].prj file to C:\Users\[username]\Documents\PIXAJOY Editor Projects\[your project name].prj (this will replace [your project name].prj file)

Step 5 :

Rename the [some numbers].prj file to “[your project name].prj”. Once this done, try to reopen the Project in Pixajoy Editor. The project should be OK now.

Hope this can help you to continue your project!

11 thoughts on “Pixajoy Editor: Solution for the Critical error (Unflatten Text)

  1. HI, Pixajoy Editor.
    Why when I follow the Step 4 to copy the latest modified date of [some numbers].prj file to C:\Users\[username]\Documents\PIXAJOY Editor Projects\[your project name].prj but it will not replace my[your project name].prj file)

  2. 嗨~

    Order Number : JJF150400093
    Project : wendy ^^

    请问这 Project 在 My Album 还看不见;
    是不是有什么其它 的问题呢 ?

  3. 请问当我开我的projek,出现这样的字幕 Critical Error : Outofbounds exception .An exception of class OutofBoundsException was not handled.The application must shut down. 所以不能操作。我就delete我的projek,结果可以download照片,但是mask ,background,frames 和scrapbook也出现以上的critical error 字幕,所以开不到里面的东西,又跳回主页。此外,我女儿的projek也出现相同的字幕,根本做不到东西,请问我应该如何解决。

  4. 我做完整本 cool image 11 x 8.5 Potrait。
    可是电脑突然hang了,当我restart开回来,却出现以下的 message:
    The project could not be opened as error ‘no page data found’ occurred.
    我跟着以上的步骤,到了step 4 & step 5 我就不明白该怎么做。

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